At Service Dibo, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with our website or mobile app.

Information We Collect:

• Personal Information: When you book a service or register an account with us, we may collect personal information such as your name, contact details, address, and payment information.
• Service Usage Data: We may collect information about the services you use, including service requests, appointment times, and feedback.
• Device Information: We may collect device information such as IP address, browser type, operating system, and device identifiers when you access our website or mobile app.

How We Use Your Information:

• Service Delivery: We use your personal information to provide the services you request, including scheduling appointments, assigning caregivers or technicians, and processing payments.
• Communication: We may use your contact information to communicate with you about your service appointments, updates, promotions, and other relevant information.
• Improvement of Services: We may use aggregated usage data to analyze trends, improve our services, and enhance the user experience.

Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• We use encryption, firewalls, access controls, and other security technologies to safeguard your data.

Data Sharing:

• We may share your personal information with third-party service providers or business partners who assist us in providing services, processing payments, or performing other functions on our behalf.
• We may disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.

Your Choices:

• You may choose not to provide certain personal information, but this may limit your ability to use certain features or services.
• You can update or correct your personal information by accessing your account settings or contacting us directly.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these websites or services before providing any personal information.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or mobile app. We encourage you to review this Privacy Policy periodically for updates.

Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected].

By using our services or accessing our website or mobile app, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.